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Copyright © 2029 Affirmystic, All rights reserved. Owner by Eraya Enterprises
At Affirmystic.com, we take pride in delivering thoughtfully designed wall posters that add character and inspiration to your space. We carefully inspect and pack every order before dispatch. However, if you receive a damaged, defective, incorrect, or significantly different product, we are here to help.
You may request a return or replacement if:
The product arrives damaged or physically defective.
You receive a wrong product or design.
The product received is significantly different from the product ordered.
The product has a manufacturing or printing defect.
Any issue must be reported within 48 hours of delivery.
For damaged or incorrect orders, please contact us with clear photographs/videos of the product and packaging so that we can review the issue and assist you promptly.
Returns or refunds will generally not be accepted for:
Products that have been damaged after delivery due to improper handling or installation.
Products with signs of use, alteration, folding, cutting, or modification.
Products damaged due to incorrect storage or handling by the customer.
Orders where the customer has simply changed their mind or no longer requires the product.
Any product returned without prior approval from Affirmystic.com.
Note: If a product is defective, damaged, incorrect, or materially different from what was ordered, the applicable consumer rights and remedies will continue to apply.
To raise a return or replacement request:
Contact us within 48 hours of receiving your order through our website’s customer support/contact channel.
Provide your Order ID and a brief description of the issue.
Share clear photographs/videos showing the product, packaging, shipping label, and the damage or defect.
Our team will review the request and confirm whether it qualifies for a return, replacement, or refund.
If approved, we will provide further instructions regarding the return or replacement.
Please do not send any product back without receiving confirmation from our support team.
We recommend checking your package carefully immediately after delivery.
If your poster arrives damaged, please retain the original packaging and contact us within 48 hours with photographs/videos of:
The outer packaging
The shipping label
The damaged product
Any visible damage to the packaging
After verification, we may offer a replacement or refund, depending on the circumstances and availability of the product.
If you receive a product different from what you ordered, please contact us within 48 hours of delivery.
After verification, Affirmystic.com may arrange a replacement with the correct product or provide a refund, as applicable. Where the error is attributable to us, you will not be charged for the return of the incorrect product.
Once your refund request has been approved, the refund will be processed to the original payment method, wherever technically possible.
Approved refunds will generally be initiated within 7 business days of final approval and may take additional time to reflect in your bank account, card, or payment wallet depending on the payment provider.
For accepted refund requests, we aim to complete the payment process within the applicable legal requirements. Indian e-commerce guidance requires accepted refund payments to be made within a maximum of 14 days.
Where the return or refund is due to an error attributable to Affirmystic.com, such as receiving a wrong, defective, or damaged product, the applicable return shipping cost will be borne by us.
Where a return is requested for reasons not covered by this policy, shipping or other applicable costs may be the customer’s responsibility.
If you wish to cancel an order, please contact us as soon as possible after placing the order.
Cancellation requests can only be accepted before the order has been processed or dispatched. Once an order has been dispatched, cancellation may no longer be possible and the request will be handled according to the applicable return/refund terms.
Depending on the nature of the issue and product availability, we may offer a replacement instead of a refund.
Replacement products will be subject to availability. If the same product is unavailable, we may offer an alternative resolution, including a refund where applicable.
All return, replacement, and refund requests are subject to verification.
Affirmystic.com reserves the right to reject a request where the product does not meet the eligibility conditions mentioned in this policy or where the issue resulted from customer-caused damage or misuse.
Nothing in this policy is intended to limit any rights or remedies available to consumers under applicable law. E-commerce entities are required to provide clear and accessible information regarding returns, refunds, exchanges, warranties, delivery, and related charges.
For any return, replacement, or refund-related assistance, please contact the Affirmystic.com Customer Support Team through the contact details provided on our website.
Please keep your Order ID available when contacting us so that we can assist you efficiently.
Mail us on – Affirmysticmarketing@gmail.com
Phone no – +91 7469833333
Affirmystic.com
Beautiful Walls. Inspiring Spaces.